At UrbanStyle Closet, we prioritize seamless delivery to ensure your fashion essentials arrive promptly and in perfect condition. Our team processes orders with meticulous care, whether you're refreshing your casual wardrobe or upgrading your formal attire. From lightweight fabrics to durable denim, every item is inspected, packaged, and dispatched within 1-2 business days after payment confirmation. We partner with trusted logistics providers to maintain reliability across all product categories.

Processing typically takes 1-2 business days, excluding weekends and holidays. Delivery durations vary based on destination and carrier capacity. For domestic shipments, allow 3-7 business days post-dispatch. International deliveries may require 10-20 business days due to customs clearance. Seasonal peaks (e.g., holiday seasons) might slightly extend these estimates. Rest assured, we proactively monitor all shipments to minimize delays.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): Applies to orders totaling $0-$60; shipping cost $15.
Free Shipping (10-15 Business Days): Applies to orders totaling $60-$9999; shipping cost $0.

Note: Expedited shipping is temporarily unavailable. All costs are displayed in USD during checkout.

We currently serve customers in North America, the European Union, the UK, Australia, and select Asian countries. Unfortunately, we cannot deliver to remote territories, conflict zones, or regions with trade restrictions. During checkout, enter your address to verify eligibility. For unlisted destinations, contact fashnly@gmail.com for potential alternatives.

Once your order ships, you'll receive a confirmation email with a tracking number and carrier link. Use our Order Tracker for real-time updates. If tracking details don’t update within 48 hours, check your spam folder or contact us. Pro tip: Download the carrier’s app for push notifications on delivery progress.

While rare, delays can occur due to weather, customs, or logistical disruptions. If your package exceeds the estimated timeframe by 5+ business days, email fashnly@gmail.com with your order number. For lost items, we’ll initiate a trace process with the carrier and either reship or refund per your preference. Claims must be filed within 30 days of shipment.

International orders may incur customs fees, VAT, or import taxes determined by your local authorities. These charges are the customer’s responsibility and are not included in our pricing. We declare all packages at full value to comply with global trade laws. To estimate potential fees, consult your country’s customs website before ordering. Tip: Some carriers collect duties upon delivery—keep payment methods handy.